Salon Operations

News

Pattern based appointment book. Book appointments during idle periods in the book.
View entire book on a single page
Switch from daily view with all stylists, to weekly, monthly, and yearly per stylist
Track employee vacation schedules, or split shift schedules
Attach icons to color codes to services
Custom color or general purpose notes, easily accessible from the appointment calendar
Schedule resources such as tanning bed, booth rentals
Control overbooking on a per stylist setting
Create reoccurring appointments, weekly, monthly, or custom schedule. You can even book around conflicts automatically.
Create custom walk-in routing rules based on performance and availability
No-Show warnings and cancellation notices

Automated search and find routine to minimize “dead zones” in your calendar
Complex search routine to match services needed and availability based on multiple employee schedules. Great for spas trying to book several stylists during the course of a visit to the spa.

Manage schedule for resources in your shop such as tanning beds, dryers or rooms.
Book resources with appointments, and bill hourly rates for resources.

Manages a walk in queue for first available stylist, or for an individual stylist.
Create waiting lists for employees, dates, services, or combinations of all three.

Define custom scheduling groups and generate calendars to help manage hourly workers.
Define groups such as shampoo or receptionists, and the system will determine the amount of resources you will need to handle your salon's work load.
Stylists can be marked out for lunch breaks, or block out periods of time for today or in the future

Easy to use point of sale cash out process.
X and Z reports
Maintain unlimited number of cash drawers
Automatic ticket number per drawer
Mark services as pending, to allow customers to come back in later to process them.
Sell products and services via the Web
Cash out directly from calendar screen
Counter sales directly from calendar screen for fast check out
Sales and staff performance reports
Manages credit card and cash tips. End of Day reports will tell you how much cash is held in the drawer for tips.
Allows overpayment of receipt for purposes of tips.
Look up customer sales and service history from the cash out screen.
Combine multiple tickets during cash out.
Manually add new items during cash out, or update currently inventory levels.
Support for poll displays and digital video recorders

Password access to sensitive information
Track hourly, commissioned and salaried employees
Create commission schedules for products and services
Employees can create custom service prices and appointment patterns, designed to their work flow.
Employees can track service patterns for individual clients, to more accurately book appointments in the future. For example, a particular client may take longer for a services based on their style, than the default pattern for the stylist. This helps reduce “dead zones” in the stylist’s appointment book. (future)
Track payroll and time sheets
Full employee time clock functions, manages your hourly employees
Clock in/out status, will automatically route walk in clients to available staff

Maintain demographics on your customers
Use a digital camera for Before and After pictures. Pictures are stored and attached to each appointment, so you can track services with each picture
Customer referral tracking
Customer CRM functions allow you to data mine your customer database, to search for similar services and as well as purchasing patterns.
Export for mail merge and label printing
Maintain color formula history and general purpose notes.
Online mailing service (future)
Birthday Lists for mailings