Appointment Finder

• Automated search and find routine to minimize “dead zones” in your calendar
• Complex search routine to match services needed and availability based on multiple employee schedules. Great for spas trying to book several stylists during the course of a visit to the spa.

Resources

• Manage schedule for resources in your shop such as tanning beds, dryers or rooms.
• Book resources with appointments, and bill hourly rates for resources.

Waiting Lists and Walk In Queue

• Manages a walk in queue for first available stylist, or for an individual stylist.
• Create waiting lists for employees, dates, services, or combinations of all three.

Scheduling and Planning

• Define custom scheduling groups and generate calendars to help manage hourly workers.
• Define groups such as shampoo or receptionists, and the system will determine the amount of resources you will need to handle your salon's work load.
• Stylists can be marked out for lunch breaks, or block out periods of time for today or in the future

Cash Register

• Easy to use point of sale cash out process.
• X and Z reports
• Maintain unlimited number of cash drawers
• Automatic ticket number per drawer
• Mark services as pending, to allow customers to come back in later to process them.
• Sell products and services via the Web
• Cash out directly from calendar screen
• Counter sales directly from calendar screen for fast check out
• Sales and staff performance reports
• Manages credit card and cash tips. End of Day reports will tell you how much cash is held in the drawer for tips.
• Allows overpayment of receipt for purposes of tips.
• Look up customer sales and service history from the cash out screen.
• Combine multiple tickets during cash out.
• Manually add new items during cash out, or update currently inventory levels.
• Support for poll displays and digital video recorders

Employee Management

• Password access to sensitive information
• Track hourly, commissioned and salaried employees
• Create commission schedules for products and services
• Employees can create custom service prices and appointment patterns, designed to their work flow.
• Employees can track service patterns for individual clients, to more accurately book appointments in the future. For example, a particular client may take longer for a services based on their style, than the default pattern for the stylist. This helps reduce “dead zones” in the stylist’s appointment book. (future)
• Track payroll and time sheets
• Full employee time clock functions, manages your hourly employees
• Clock in/out status, will automatically route walk in clients to available staff

Customer Tracking

• Maintain demographics on your customers
• Use a digital camera for Before and After pictures. Pictures are stored and attached to each appointment, so you can track services with each picture
• Customer referral tracking
• Customer CRM functions allow you to data mine your customer database, to search for similar services and as well as purchasing patterns.
• Export for mail merge and label printing
• Maintain color formula history and general purpose notes.
• Online mailing service (future)
• Birthday Lists for mailings

Bar Coding

• Industry standard OPOS compliance
• Use bar code scanning on inventory and service tickets for fast check out

Gift cards

• Use pre-printed gift cards, or paper certificates
• cards can hold cash value, or individual products or services
• cards can be located by serial number, or customer lookup
• automatically locates cards assigned to customers during the cash out process
• renewal via the web (future)

Inventory

• maintain inventory based or service location or type of product
• create custom packages and promotional packages

Reports

• Individual stylist cover sheets, shows next days schedule with customer summary
• End of Day individual stylist sales report

Phone Confirmation

• Process phone confirmations from the daily schedule.
• Daily schedule visually shows unconfirmed appointments.

Credit Card Integration

• pcCharge (Go Software)
• Supports magnetic swipes for credit cards
• multiple stations can process credit cards through a single server

• Import / Export Customers, Employees, Inventory, Services and Sales
• Syncronization is 2 way, not just export like most salon software. This allows you to maintain your customers in either program.
• Fully integrated. 

Import / Export / Mail Merge

• Unlimited Import / Export of your database
• Integrated EMail mailers, with any mail system.