pcCharge

In order to process credit card transactions in Salon Ops with pcCharge, follow these steps below to configure the system.

Make sure you have pcCharge installed and operational. pcCharge is usually provided by your merchant processor and installed and configured by them. Be sure to have them show you how to do a manual sale transaction in pcCharge as a backup in case your Salon Ops is not communicating with pcCharge.

Also, be sure to talk to them about how to settle the batch at the end of the day. This is a separate process from Salon Ops.

Before attempting to send TCP/IP transaction requests to PCCharge, you must activate the PCCharge TCP Interface. Check the Use TCP/IP Connection option in the Setup | Configure System | Advanced menu of PCCharge Pro or in the Setup | Preferences | Advanced menu of PCCharge Payment Server. You may modify the default port of 31419 if a device is already using that port on your system.

For troubleshooting Salon Ops and pcCharge, see also pcCharge is not working!

To configure pcCharge, start pcCharge either from the desktop icon or the system tray icon.

To enable TCP/IP connections, select Setup then Configure System from the menu.
Next, click Advanced to setup the connection information.
Make sure TCP/IP is enabled and the port setting is 31419, as shown in yellow to your right.
Save your setting.
The next step is to enable pcCharge in Salon Ops. Select Credit Card Setup from the Modules menu option.
This dialog will allow you to enable pcCharge accounts. Select the check box to enable credit card processing at the top, then select pcCharge from the processor type, as show in yellow on the right.
Next, click Add from the buttons on the right, and you will see the dialog as shown on the right. These settings are provided by your merchant processor, and can also be found in pcCharge under the About option. Select the Credit Card Processing company you have setup in pcCharge. Enter the merchant account number or Company number as setup in pcCharge. You can leave the option field empty, they are not used for pcCharge. Click Add to add this account, and your ready. See the pcCharge is not working! section for troubleshooting and testing tips.